OK, so it's a day late, but we were stressed on her actual birthday. She called from the Denver airport that she was able to get a flight out but would arrive late...Instead of coming at 7:15am she was delayed until 3:15pm. Keep in mind that this arrival date was for the 22nd and that is her birthday. At the same time Natalie and family were also in transit having similar difficulties. Ugh! I felt so helpless. That might be because I was!!!
Anyway, back to Nicole and her adventure on her birthday. She was told at least 15 times that "honey, sorry everything is full." So you know Nicole. She wasn't to be deterred! She would just hang up and call again and hope for a different agent. She did this so many times she figured out the whole system. Believe me, there IS a system. (Like use the red service phone, not your cell. The people on the service phones have more power than the people behind the desk, etc.) Finally, she was able to get the right words out...and the right lady on the red service phone, she fudged a few times about a made confirmation and luggage already on the plane, etc. but you need to hear the full story from her. So the MIRACLE is that she made it home on her birthday! That was the best present of all.
And just so you know. Natalie, Noel and Bryn landed just before Nicole and they walked into the waiting room within 5 minutes of each other. Remember that Natalie's family started their travels on Thursday, leaving their house at 1:00pm, arriving Brussels at 4:30pm..two full days! And Nicole and Natalie arrived within 10 minutes of each other? That is weird, weird!
Gotta go fix these guys some food! Bryn has now slept for 15 hours straight!!!!
Bottom line for this post. HAPPY BIRTHDAY NICOLE. GOD BLESSED YOU FOR YOUR BIRTHDAY!